Management Information Systems (MIS), IT Services
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Management Information Systems (MIS)
The MIS section under the IT department is composed of professional staffs experienced in IT fields. This team is responsible for managing all software applications being used by Prince Mohammad Bin Fahd University, to deliver essential services to the students, faculty, staff and the public.
The MIS team provides training and assistance to PMU personnel in the use of the application systems, continuously creates documentation, responds to a wide variety of ad-hoc query reports, data extractions for the Admissions, Registrar, and Budget and Accounting offices. In addition, the MIS Team develops and maintains in-house application software and application tools exclusively for the Senior Administrators of this University.
Banner project in Prince Mohammad Bin Fahd University (PMU) started in October 2006 with the help of professional consultants from International Turnkey System (ITS) a leading provider of cutting-edge integrated information technology solutions. The implementation process comprises of major stages, business process analysis, workshop, implementation, and go live.

Currently the MIS team is working hand on hand on the following web based application, for the interest of all stakeholders of this University.
  • HDS: Help Desk System is a client/server application that will integrate with WMS (Warehouse Management System). End user request regarding IT services will be handled by the system. The system has the functionality to track the status of the request and, it has the functionality to send and e-mail to the end user.